FOR 911 & FIRST RESPONDERS
Industry updates, practical dispatch insights, and news from Roadrunner 911 Consulting.
Roadrunner Updates
October 21, 2026
The Roadrunner Responder & Veteran Program is a safe place for first responders, active duty, and veterans to talk about stress, PTSD, and the hard parts of the job. We hold regular meetings, in person and online, where you can open up, listen, and know you’re not alone. This article explains what the program is, who it’s for, and why talking really does help.
Read article911 Industry News
October 21, 2026
Comms centers handle some of the hardest moments in people’s lives. Quality assurance (QA) is how a center checks that calls are handled the right way, every time. It helps catch small mistakes before they turn into big ones, gives call takers useful feedback, and builds trust with the people the center serves. This article explains why every comms center needs QA and what it can do for your team.
Read articleFirst Responder Wellness
September 29, 2026
A difficult call or a nonstop shift can leave you feeling tense and overwhelmed. A few simple habits—gentle breathing, a short break, and checking in with someone you trust—can help you reset before the next task.
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