ABOUT US
Experience That Understands the Dispatch Floor
Roadrunner 911 Consulting was created to help emergency communications agencies strengthen quality, training, and operational performance through realistic, actionable support.
OUR APPROACH
Quality. Training. Solutions.
Our work is grounded in an understanding of emergency call-taking, police, fire, and EMS dispatch, coaching, training, quality assurance, and the pressures faced by telecommunicators and supervisors.
We listen first, define a clear scope, and provide useful findings designed for the realities of the communications center.
FOUNDER
Keegan Moran
Keegan Moran is the founder of Roadrunner 911 Consulting, LLC. At 26, he brings more than six years of emergency communications experience and firsthand knowledge of the judgment, composure, and accountability required in a public-safety communications center.
His professional background includes emergency call-taking and dispatch operations, along with instructor certification, supervisor certifications, and Communication Training Officer certification. This combination of operational and instructional experience shapes the company’s practical approach to quality assurance, workforce development, and agency improvement.
Keegan founded Roadrunner 911 Consulting to provide communications centers with objective, realistic support that respects agency policy, recognizes the demands placed on telecommunicators, and turns findings into actionable solutions.
QUALITY • TRAINING • SOLUTIONS
Ready to Strengthen Your Communications Center?
Let’s discuss your agency’s quality assurance, training, or consulting needs.